Digital Spice Website Support Plans
WordPress & Joomla website support to suit your business needs.
– Website Support Plans –
If you need someone to provide support for your WordPress or Joomla website, update content on your website or maintain your website with the latest security patches – our pay-as-you-go website support plan is devised to suit a variety of needs.
We take pride in providing quality and friendly support, and are just an email away if you need assistance.
– PAYG Website Support Plan –
Our Pay-As-You-Go (PAYG) website support plan allows for answering questions from staff, investigating technical issues, minor software updates and applying minor content updates.
These updates are done on a per-request basis.
Credit for support time is purchased in hourly blocks of $88hr.
with a minimum of 3 hours paid up front = $264 inc GST per credit bundle.
We will keep track of the time it takes to attend to support requests for your business and inform you when you need to top up your support plan credit.
We will also notify you if a request is going to exceed this support option and would need to be quoted separately – such as a new feature request or costs for purchasing plugins/software.
— Terms and Conditions —
From time to time the information on this page may be updated to include new information and service changes. Please note our support plans are non-refundable. Support is undertaken during business office hours Monday – Friday 9am – 5pm EST. For urgent requests outside of these times please email us and we will attend to the issue at the earliest possible convenience. You can read our full terms and conditions here.