Digital Spice Website Support Plans
Website support to suit your business needs
If you need someone to update content on your website, provide on-going support or maintain your website with the latest security patches, our pay-as-you-go support plan is devised to suit a variety of needs.
We take pride in providing quality and friendly support and are just a call or email away if you need any assistance.
PAYG Website Support Plan
This Pay-As-You-Go website support plan allows for answering questions from staff, investigating technical issues, minor software updates and applying minor content updates. These updates are done on a per-request basis.
Credit for support time is purchased in hourly blocks of $88hr inc GST with a minimum of 3 hours paid up front = $264 inc GST per credit bundle.
We will keep track of the time it takes to attend to support requests for your business and inform you when you need to top up your credit.
We will also notify you if a request is going to exceed this support option and would need to be a quoted separately.
— Terms and Conditions —
From time to time the information on this page may be updated to include new information and service changes. Please note our support plans are non-refundable. Support is undertaken during business office hours Monday – Friday 9am – 5pm EST. For urgent requests outside of these times please email or call us and we will attend to the issue at the earilest possible convenience. You can read our full terms and conditions here.